Footsteps Construction Limited (“Company,” “we,” “our,” or “us”) is committed to protecting the privacy and security of our clients, users, and website visitors. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our services or website.
By using our services or website, you consent to the practices described in this Policy.
1. Information We Collect
We collect information that is necessary to provide our professional services effectively and securely. This may include:
- Personal Information: Name, email address, phone number, and other contact details.
- Project Information: Architectural plans, construction documents, property details, and project specifications provided by clients.
- Payment Information: Payment details submitted through secure payment gateways (Visa, Mastercard, international bank transfers, or other regulated methods).
- Website Usage Data: IP address, browser type, pages visited, session duration, and cookies to improve website functionality.
All information is collected in accordance with applicable data protection laws and regulations.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To deliver professional digital construction services, including architectural and engineering documentation, cost analysis, and remote advisory.
- To process payments and invoices securely.
- To communicate with clients, provide updates, and respond to inquiries.
- To maintain records and project documentation for compliance, auditing, and quality assurance.
- To improve our website and services, including analytics, troubleshooting, and service optimization.
3. Sharing of Information
Footsteps Construction Limited does not sell, rent, or trade your personal information. We may share information only under the following circumstances:
- With trusted third-party service providers for payment processing or digital document delivery.
- Where required by law, regulatory authorities, or legal processes.
- To protect the rights, property, or safety of the Company, clients, or others.
We require all third-party service providers to maintain strict confidentiality and implement appropriate security measures.
4. Data Security
We implement robust technical and organizational measures to protect your information, including:
- Secure cloud storage systems for digital documents and project files.
- Encrypted communication for emails and file transfers.
- Access control policies ensuring only authorized personnel can access client data.
- Regular monitoring and auditing of our systems for potential threats.
While we strive to safeguard your information, no method of electronic transmission or storage is 100% secure.
5. Data Retention
We retain your personal and project information only as long as necessary to:
- Fulfill contractual obligations
- Comply with legal or regulatory requirements
- Maintain historical project records for quality assurance and reference
After these purposes are complete, we securely delete or anonymize your data.
6. Cookies and Tracking
Our website may use cookies and similar technologies to:
- Enhance user experience
- Analyze site traffic and performance
- Remember user preferences
You may choose to disable cookies through your browser settings, but some features of the website may not function properly.
7. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request corrections or updates to your information
- Request deletion of personal data, subject to legal or contractual obligations
- Withdraw consent for data processing where applicable
To exercise your rights, contact us at info@footstepsltd.com.
8. Children’s Privacy
Our services are intended for adults and professional clients. We do not knowingly collect information from individuals under 18 years of age.
9. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these external sites.
10. Changes to This Privacy Policy
Footsteps Construction Limited reserves the right to update or modify this Privacy Policy at any time. Changes will be effective immediately upon posting on our website. Clients are encouraged to review the policy regularly.
11. Contact Us
For questions, concerns, or requests regarding this Privacy Policy, please contact:
Email: info@footstepsltd.com